Frequently asked questions
About YogSpace
What is YogSpace?
YogSpace is a marketplace connecting students with credential-verified yoga instructors for live 1:1 online sessions, specialising in back pain relief, prenatal, and restorative yoga.
How are instructors verified?
Every instructor submits their Yoga Alliance registration (minimum RYT-500), which is cross-checked against the registry before their profile goes live. See our Trust & Safety page for the full process.
What equipment do I need as a student?
A device with a camera and microphone, a stable internet connection, and enough space to move safely. Your instructor will tell you if any props (blocks, a bolster) are helpful for your session.
Booking a session
How do I book a session?
Browse instructors by specialty, choose an available time slot, complete a short intake form, and pay securely at checkout. Your Zoom link arrives instantly.
Can I reschedule a session?
Yes, from your dashboard, subject to the instructor’s availability and the Cancellation Policy’s rescheduling window.
What if my instructor doesn’t show up?
You’re entitled to a full refund and priority rebooking with another verified instructor in the same specialty. See the Cancellation Policy for details.
Payment and refunds
How do I pay for a session?
Payment is collected securely at checkout via our payment processor. We do not store your full card details.
Can I get a refund?
Refund eligibility depends on when you cancel relative to the session start time. Full details are in the Cancellation Policy.